1. Information We Collect
We collect personal information that you provide directly through our contact form, including:
- Full name
- Email address
- Company name (optional)
- Service of interest
- Message content
We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
2. Use of Information
We use the collected information for the following purposes:
- Responding to your inquiries and quotation requests
- Providing information about our international trade services
- Improving our website and user experience
- Complying with applicable legal obligations
- Sending relevant commercial communications, always with your prior consent
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies: necessary for basic site functionality
- Preference cookies: to remember your settings (such as selected language)
- Analytics cookies: to understand how visitors interact with our site
You can configure your browser to reject cookies, although this may affect site functionality.
4. Sharing Information with Third Parties
We do not sell, trade, or transfer your personal information to third parties, except in the following cases:
- Service providers who assist us in operating the website (such as the Web3Forms form service)
- When required by law or court order
- To protect our legal rights
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.
7. Your Rights
You have the right to:
- Access your personal data stored by us
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to the processing of your data
- Request data portability
To exercise any of these rights, contact us at comercial@aycconex.com.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the date of the last update. We recommend reviewing this policy periodically.
9. Contact
If you have questions about this Privacy Policy, you can contact us at:
- Email: comercial@aycconex.com
- Company: AYCCONEX
- Offices: Montevideo, Uruguay / Shenzhen, China
Last updated: April 2026